The indicators that make mobility decisions clearer

Start with a question

Choose the decision before choosing the dashboard. If the question is whether a route needs a different vehicle, review occupancy and peak demand. If the question is punctuality, review planned and actual arrival times.

Use consistent definitions

Agree on how each indicator is calculated, which data source supplies it and who reviews it. A shared definition helps operations, finance and workplace teams interpret the same result.

Turn a review into action

For each issue, record the next action, its owner and the date of the next review. A dashboard becomes more useful when its findings lead to a clear operational decision.